Cancelling your supplementary insurance

You can cancel your supplementary insurance in Creditcard Online.

Insurance for all cards

Standard insurance policies terminate if you cancel your card

These are your standard insurance policies:

  • Purchase Protection Insurance for 180 days
  • 4 travel insurance policies if you pay for a trip abroad with your card

You can cancel your Extended Purchase Protection Insurance at any time

Cancel your Extended Purchase Protection Insurance in Creditcard Online, under My Products.

Cancellation via Creditcard Online Forgotten username and/or password No Creditcard Online account yet?

Useful to know

  • The period of notice for all insurance policies is 1 month.
  • You will receive a letter of confirmation. This will give the date until which you can continue using your insurance.

Contact us

Phone number

You can call us Monday to Friday between 8:00 and 20:00 and on Saturday between 8:00 and 17:30.

Contactform

Send an e-mail via our contactform in Creditcard Online.

Postal address

Postbus 23225, 1100 DS Diemen